Poonam Kapoor
Head of Employee Relations at Credit Suisse, India
Poonam is a seasoned employee relations professional with 25 years of experience, known for her commitment to fostering positive workplace relationships.
She currently serves as the Head of Employee Relations at Credit Suisse, India. Prior to this, she has played a key role at JP Morgan Chase & Co.
Throughout her career, Poonam has successfully handled a wide range of employee-related matters, including conflict resolution, discrimination, workplace harassment, sexual harassment, and other work-related grievances. She is known for her exceptional interpersonal skills, which enables her to communicate effectively and empathetically with employees at all levels of an organisation.
Poonam is a strong advocate for fairness and equity in the workplace, having developed and implemented policies and procedures that promote inclusivity and diversity. She has a proven track record of building and leading high-performing employee relations teams.
She is an expert in managing POSH cases and has been instrumental in creating policies in alignment with the POSH Law.
As an employee relations leader, Poonam is committed to creating harmonious and productive work environments where employees feel valued and supported, ultimately contributing to the success and growth of the organisation.